Last updated 7 October 2026

Refund policy

Everything we sell is digital and delivered right after payment. If a product doesn't work as described, or you can't access it, email digitalplainwork@gmail.com within 14 days with your order email and what went wrong.

What we refund

• The download, result or API key doesn't work and we can't fix it.
• The product is materially different from its description.
• You were charged twice for the same order.

Approved refunds go back to the original payment method within 5–10 business days, depending on your bank.

What we don't refund

Digital files can't be returned, so we don't refund change-of-mind requests for a product that works as described and has already been downloaded or generated.

Subscriptions

Monthly products can be cancelled at any time from your Stripe receipt. Cancelling stops future charges; access lasts until the end of the period you've paid for.